FAQ

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General

In the event of a reservation cancellation:

The reservation can be canceled, modified and reimbursed free of charge more than 30 days from the date of departure.

Less than 30 days from the departure date, any cancellation will result in the total loss of the amounts paid or the invoicing of an amount of € 50 including tax for modification.

TTC for any modification of the reservation unless the Tenant has taken out cancellation / modification insurance.

The subscription to cancellation / modification insurance allows the Tenant to cancel his reservation free of charge up to 48 hours before departure and to be reimbursed for all the amounts paid minus the amount of the insurance.

Do you want more flexibility? Subscribe to our “cancellation option”:

  • Cancel your stay up to 48 hours before departure

For more details, please consult our general rental conditions.

RENTAL

The days and times for returning the vehicle are:

  • In very low, low or medium season

– The agreed end of rental day, until 6 p.m.

– For any other schedule, consult us

  • In high season

– Friday, until 6 p.m.

– For any other day or time, contact us

The motorcycle must be returned with a full tank of fuel and clean. Otherwise, except subscription of the cleaning package, a package will be requested from the tenant (price according to agency).

For more details, please consult our general rental conditions.

The motorcycle can be made available

  • At BEEWILD premises, in our various agencies (we offer free parking for your vehicle)
  • At an airport – if service offered by the BEEWILD agency in your region
  • At an SNCF / tram / metro station – if service offered by the BEEWILD agency in your region

The days and times when the vehicle is made available are:

– Monday to Saturday depending on your reservation, from 9 a.m. to 6 p.m.

– For any other day or time, contact us

BEEWILD gives the motorcycle to the tenant in perfect working order, cleanliness, with the full of fuel and provided with all the administrative documents necessary for its circulation.

For more details, please consult our general rental conditions.

LEAVE WITH CONFIDENCE

The assistance contract included in the rental contract includes:

  • Assistance for the vehicle: breakdown assistance, towing, even in the event of a puncture
  • Assistance to people: repatriation, hotel nights, etc.
  • Help in filling out the accident report

For more details, please consult our general rental conditions.

The insurance contract included in the rental contract includes:

  • Motor vehicle liability insurance, to cover all damage caused by the tenant, due to driving a motorcycle to

– A third party: vehicle, property, people…

– Passengers on the motorbike rented from BEEWILD

  • Driver’s warranty
  • All-risk damage insurance, to cover damage caused to the furnished van rented by BEEWILD, for which the tenant is recognized as liable (partial or total liability). This insurance includes a deductible, covered by the tenant’s deposit
  • Theft and fire insurance
  • Insurance against natural disasters
  • Insurance against acts of vandalism
  • Insurance against glass breakage and headlight optics

These assurances apply:

  • For incidents and accidents occurring under the conduct of the drivers mentioned on the contract
  • In the countries mentioned on the green insurance card
  • During the duration of the rental contract
  • For more details, please consult our general rental conditions.
  • Our history
  • General conditions of sale